Effective Date: [04/Apr/2025]
PillSafe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PillSafe mobile application (“App”). Please read this policy carefully to understand our views and practices regarding your personal data.
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1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Contact details (if you create an account or contact us)
Health-related information (e.g., medication schedules, dosage, reminders)
Usage Data
App interactions (e.g., feature usage, frequency)
Device information (e.g., model, OS version)
Log data (e.g., crash reports, diagnostics)
Optional Information
Notes or preferences entered by the user
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2. How We Use Your Information
We use the collected information to:
Provide and personalize the App’s functionality
Send reminders and alerts related to your medications
Improve and optimize app performance
Respond to user inquiries and provide support
Notify you of updates, changes, or new features
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3. Health and Sensitive Data
We handle health-related information (e.g., medication details) with strict confidentiality. This data is used only for providing services within the app and is never sold or shared for advertising purposes.
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4. Data Storage and Security
We implement reasonable safeguards to protect your data:
Encrypted storage and transmission (e.g., HTTPS, secure local storage)
Access controls and authentication
Data minimization practices
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
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5. Sharing Your Information
We do not sell or rent your data. We may share information only:
With service providers who help us operate the app (under confidentiality agreements)
When required by law or legal process
To protect user rights, safety, or security
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6. Third-Party Services
We may integrate third-party services (e.g., MedlinePlus for drug information). These services are governed by their own privacy policies. We recommend reviewing their terms before use.
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7. Your Rights and Choices
You can:
Access or update your personal information via app settings
Delete your account and data upon request
Control notification preferences
Request a copy of your stored data by contacting us
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8. Children’s Privacy
PillSafe is not intended for use by children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.
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9. International Data Transfers
If you are using the app outside your country of residence, your information may be transferred to and maintained on servers located in other jurisdictions with different data protection laws.
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10. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via the app or email.
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11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@pillsafe.health